Creator Tide
Last Updated: February 27, 2026
This Privacy Policy explains how Creator Tide (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit www.jyedezylva.com or otherwise interact with our website, content, programs, services, and communications (collectively, the “Services”).
By using our Services, you consent to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
1.1 Information You Provide Directly
Information you voluntarily provide, including:
Name
Email address
Phone number
Company name and job title
Billing information (such as billing address and limited payment details; full payment card information is processed securely by third-party payment providers)
Information submitted via forms, applications, surveys, bookings, support requests, or direct communications
You are not required to provide personal information; however, certain Services may not be available without it.
1.2 SMS Consent and Mobile Information
If you provide your mobile phone number through our website, booking forms, checkout pages, applications, or other communication channels, you may be given the opportunity to opt in to receive SMS communications.
How We Obtain SMS Consent
SMS consent may be obtained through:
An unchecked opt-in checkbox on a web form
Clear written consent language presented at the time of submission
Verbal consent where permitted by law
Initiating SMS communication directly with us
Where required by law, consent to receive marketing SMS messages is obtained separately from general service communications.
How We Use Mobile Numbers
If you opt in, we may send SMS messages related to:
Appointment confirmations
Appointment reminders
Scheduling updates
Client onboarding notifications
Service-related communications
Promotional or marketing messages (only where explicit consent has been provided)
Message frequency varies based on user interaction.
You may opt out at any time by replying STOP to any SMS message.
You may reply HELP for assistance.
Mobile Information Sharing Statement
We do not sell, rent, trade, or share your mobile phone number with third parties or affiliates for their marketing or promotional purposes.
Mobile numbers are used solely for communications directly related to Creator Tide’s Services.
We may share mobile numbers only with trusted service providers (such as SMS delivery platforms) strictly for the purpose of delivering communications on our behalf and subject to confidentiality and data protection obligations.
1.3 Information Collected Automatically
When you access or use our Services, we may automatically collect:
IP address
Device type and operating system
Browser type
Pages visited and links clicked
Time spent on pages
Referring URL or source
Marketing and campaign interaction data
This information helps us analyze performance, improve content, and enhance user experience.
1.4 Information from Third Parties
We may receive information about you from:
Advertising and social media platforms
Analytics providers
CRM, email marketing, and automation platforms
Referral partners and affiliates
2. How We Use Your Information
We may use personal information to:
Provide, operate, and improve our Services
Process payments and manage accounts
Respond to inquiries and provide customer support
Send administrative communications (such as service updates, policy changes, or security notices)
Send marketing communications (you may opt out at any time)
Deliver SMS communications where you have provided consent
Analyze performance and engagement
Prevent fraud, abuse, or security risks
Comply with legal obligations
Enforce our agreements and protect our rights
3. Disclosure of Information
We may disclose your personal information to:
Service providers (including hosting providers, payment processors, email platforms, CRM systems, SMS platforms, and analytics providers)
Professional advisors (legal, accounting, or compliance advisors)
Law enforcement or regulatory authorities when required by law
A successor entity in the event of a merger, acquisition, or restructuring
We do not sell personal information to data brokers.
We do not sell or share mobile phone numbers for third-party marketing purposes.
4. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
Remember user preferences
Analyze website traffic and engagement
Improve marketing effectiveness
Enhance website performance
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
5. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide our Services
Maintain business and financial records
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements
When personal information is no longer required, we may securely delete or de-identify it.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have rights under applicable privacy laws, including the Australian Privacy Act 1988 (Cth), GDPR, CCPA/CPRA, or other regional regulations.
You may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below. We will respond in accordance with applicable law.
8. Children’s Privacy
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take reasonable steps to delete it.
9. International Data Transfers
Your information may be transferred to and stored in countries outside Australia. These jurisdictions may have different data protection laws. By using our Services, you acknowledge and consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services after changes take effect constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
Creator Tide
Website: www.jyedezylva.com
Email: [email protected]
Mailing Address:
5/161 Main St
Kangaroo Point, Queensland 4169
Australia