Effective Date: February 27, 2026
Business Name: Creator Tide
Location: Queensland, Australia
1. Agreement to Terms
By accessing our website, purchasing our services, enrolling in our programs, or opting into SMS or email communications from Creator Tide (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, you must not use our Services.
2. Description of Services
Creator Tide provides consulting, coaching, digital content, programs, and related services (collectively, the “Services”).
All Services are provided for informational and educational purposes only. Results are not guaranteed and depend on individual effort, circumstances, market conditions, and implementation.
3. SMS Communications
Creator Tide may use SMS messaging for purposes including:
Appointment confirmations
Appointment reminders
Scheduling updates
Client onboarding notifications
Service-related notifications
Promotional or marketing communications (only where separate consent is provided)
Message frequency varies based on user interaction and engagement.
4. Opt-Out Instructions (SMS)
You may opt out of SMS communications at any time by replying:
STOP – to unsubscribe
HELP – for assistance
After opting out, you will no longer receive SMS messages unless you opt in again.
5. Message & Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. Creator Tide is not responsible for carrier charges.
6. Customer Support Contact
For support regarding SMS communications or Services, contact:
Creator Tide
Email: [email protected]
7. Carrier Liability Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.
8. Payments & Refunds
If you purchase paid Services:
All fees are listed in AUD unless otherwise stated.
Payment terms will be disclosed at checkout or in a separate agreement.
Refund policies, if applicable, are stated at the point of purchase.
Failure to complete payment may result in suspension or termination of Services.
Unless explicitly stated otherwise in writing, payments for digital products, coaching, consulting, or program access are non-refundable.
Nothing in this section limits your rights under the Australian Consumer Law.
9. Intellectual Property
All content provided through the Services — including but not limited to text, videos, training materials, branding, frameworks, processes, systems, and resources — is the intellectual property of Creator Tide.
You may not:
Copy, reproduce, distribute, or resell materials
Share login credentials
Repurpose materials for commercial use
Modify or create derivative works based on our materials
Written permission is required for any commercial reuse.
10. Limitation of Liability
To the fullest extent permitted under Australian law, Creator Tide is not liable for indirect, incidental, consequential, or special damages arising out of or related to the use of our Services.
Nothing in these Terms excludes guarantees, rights, or remedies that cannot be excluded under the Australian Consumer Law.
11. No Professional Advice
The Services do not constitute legal, financial, medical, or other regulated professional advice. You are responsible for seeking independent advice appropriate to your circumstances.
12. Age Restriction
You must be at least 18 years old to use our website, purchase Services, or opt into SMS communications.
13. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, available at:
https://www.jyedezylva.com/privacy-policy
14. Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Queensland.
15. Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page with a revised Effective Date. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.